---
title: Functioning and charging of direct debits
description: Learn about the functioning and charging of direct debits
---

[Skip to content](https://support.easypay.pt/en/knowledge-base/funcionamento-e-cobranca-de-debitos-diretos#main-content)

- [English](https://support.easypay.pt/en/knowledge-base/funcionamento-e-cobranca-de-debitos-diretos)
- [Portuguese - Portugal](https://support.easypay.pt/knowledge-base/funcionamento-e-cobranca-de-debitos-diretos)
- [Spanish](https://support.easypay.pt/es/knowledge-base/funcionamento-e-cobranca-de-debitos-diretos)

English

Show submenu for translations

[Abrir um ticket](https://support.easypay.pt/en/knowledge-base/kb-tickets/new?hsLang=en)

![logotypes](https://support.easypay.pt/hubfs/logotypes.svg)

Open main navigation

Close main navigation

- - [English](https://support.easypay.pt/en/knowledge-base/funcionamento-e-cobranca-de-debitos-diretos)
    - [Portuguese - Portugal](https://support.easypay.pt/knowledge-base/funcionamento-e-cobranca-de-debitos-diretos)
    - [Spanish](https://support.easypay.pt/es/knowledge-base/funcionamento-e-cobranca-de-debitos-diretos)

  English
  
  Show submenu for translations
- [Abrir um ticket](https://support.easypay.pt/en/knowledge-base/kb-tickets/new)
- [Open a ticket](https://support.easypay.pt/en/knowledge-base/kb-tickets/new?hsLang=en)

[Open a ticket](https://support.easypay.pt/en/knowledge-base/kb-tickets/new?hsLang=en)

 easypay support

- There are no suggestions because the search field is empty.

1. [Knowledge base (en)](https://support.easypay.pt/en/knowledge-base?hsLang=en)
2. [Payments](https://support.easypay.pt/en/knowledge-base/payments?hsLang=en)

# Functioning and charging of direct debits

Direct Debit follows a D+2 charging rule, with the process working as follows:

- A direct debit request is generated and sent to the customer's issuing bank for authorization. This authorization occurs within a D+2 timeframe. The charging result (accepted or rejected) is only known 1 to 2 business days after the request is sent to the bank.
- During this period, the payment remains in "Pending" status, as it is still awaiting a response from the respective issuing bank.
- If the bank accepts the charge, the amount is then debited from the customer's account and credited to the easypay payment account, becoming available for subsequent transfer to the contracted IBAN, in accordance with the defined periodicity (daily, weekly, monthly, depending on what has been agreed).
- If the bank rejects the charge, the payment will be in "Rejected" status, with no credit occurring in the easypay account.

It is also important to note that, even after the charge is accepted, the customer has a legal period (up to 13 months) to request the revocation of the direct debit with their issuing bank, therefore the final confirmation of payment can only be considered completely irreversible after this period has elapsed.

- [Start](https://support.easypay.pt/en/knowledge-base/start?hsLang=en)
- [Account and login](https://support.easypay.pt/en/knowledge-base/account-and-login?hsLang=en)
- [Payments](https://support.easypay.pt/en/knowledge-base/payments?hsLang=en)
- [Backoffice](https://support.easypay.pt/en/knowledge-base/backoffice?hsLang=en)
- [Payment Methods](https://support.easypay.pt/en/knowledge-base/payment-methods?hsLang=en)
- [Solutions](https://support.easypay.pt/en/knowledge-base/solutions?hsLang=en)
- [Refunds](https://support.easypay.pt/en/knowledge-base/refunds?hsLang=en)
- [Partnerships](https://support.easypay.pt/en/knowledge-base/partnerships?hsLang=en)
- [Sandbox](https://support.easypay.pt/en/knowledge-base/sandbox?hsLang=en)
- [Others](https://support.easypay.pt/en/knowledge-base/others?hsLang=en)
- [Partners](https://support.easypay.pt/en/knowledge-base/partners?hsLang=en)

[![logotypes](https://support.easypay.pt/hubfs/logotypes.svg "logotypes")](http://easypay.pt)

 

Copyright © 2026, easypay