---
title: New easypay Backoffice
description: "Learn what changes in the new easypay Backoffice: a simpler, more intuitive, and faster interface to manage payments, accounts, and your business settings."
---

[Skip to content](https://support.easypay.pt/en/knowledge-base/novo-backoffice-easypay#main-content)

- [English](https://support.easypay.pt/en/knowledge-base/novo-backoffice-easypay)
- [Portuguese - Portugal](https://support.easypay.pt/knowledge-base/novo-backoffice-easypay)
- [Spanish](https://support.easypay.pt/es/knowledge-base/novo-backoffice-easypay)

English

Show submenu for translations

[Abrir um ticket](https://support.easypay.pt/en/knowledge-base/kb-tickets/new?hsLang=en)

![logotypes](https://support.easypay.pt/hubfs/logotypes.svg)

Open main navigation

Close main navigation

- - [English](https://support.easypay.pt/en/knowledge-base/novo-backoffice-easypay)
    - [Portuguese - Portugal](https://support.easypay.pt/knowledge-base/novo-backoffice-easypay)
    - [Spanish](https://support.easypay.pt/es/knowledge-base/novo-backoffice-easypay)

  English
  
  Show submenu for translations
- [Abrir um ticket](https://support.easypay.pt/en/knowledge-base/kb-tickets/new)
- [Open a ticket](https://support.easypay.pt/en/knowledge-base/kb-tickets/new?hsLang=en)

[Open a ticket](https://support.easypay.pt/en/knowledge-base/kb-tickets/new?hsLang=en)

 easypay support

- There are no suggestions because the search field is empty.

1. [Knowledge base (en)](https://support.easypay.pt/en/knowledge-base?hsLang=en)
2. [Backoffice](https://support.easypay.pt/en/knowledge-base/backoffice?hsLang=en)

# New easypay Backoffice

In the coming months, we will gradually update the backoffice to make it simpler and more intuitive, and to provide easier access to relevant information for your business.

![Backoffice page header](https://www.easypay.pt/wp-content/uploads/banner-new-backoffice.jpg)

#### **How information will be organized in Backoffice 2.0**

We have divided the sidebar as follows, where you can access information and perform possible actions related to:

- **BENEFICIARY**, including all beneficiary data – merchant.
- **PAYMENTS**, divided by type: single, frequent, subscription, outpayments.
- **MANAGEMENT**, including Accounts / Fee Payment Account and Team & Security.
- **SETTINGS**, email configuration and all tools needed for developers.
- **APPS**, Pay by Link, eCommerce (plugins), Forms, Sandbox environment.

#### **What you can expect from this new organization**

- Easier access to data
- More filtering capabilities
- Mobile-friendly
- Faster performance
- More intuitive interface

![](https://www.easypay.pt/wp-content/uploads/backoffice-preview-soon.png)

#### **Initial phases of the project**

1. **Change notification:** activation of a change notification in Backoffice 1.0
2. **2.0 sidebar: l**aunch of the 2.0 sidebar
3. **Coexistence of Backoffice 1.0 and 2.0:** from this point on, until the migration to Backoffice 2.0 is completed, two applications will coexist: Backoffice 1.0 and 2.0
4. **Information:** in Backoffice 1.0, we will inform that the subscription payments menu will only be available in Backoffice 2.0
5. **Subscription menu 2.0:** launch of the subscription menu in 2.0
6. **Subscription menu 1.0:** the subscription payments menu in 1.0 will become unavailable
7. **Information:** easypay will inform that the homepage is about to change. The homepage will contain relevant information in an easy-to-read format
8. **Homepage 1.0:** the 1.0 homepage will become unavailable

- [Start](https://support.easypay.pt/en/knowledge-base/start?hsLang=en)
- [Account and login](https://support.easypay.pt/en/knowledge-base/account-and-login?hsLang=en)
- [Payments](https://support.easypay.pt/en/knowledge-base/payments?hsLang=en)
- [Backoffice](https://support.easypay.pt/en/knowledge-base/backoffice?hsLang=en)
- [Payment Methods](https://support.easypay.pt/en/knowledge-base/payment-methods?hsLang=en)
- [Solutions](https://support.easypay.pt/en/knowledge-base/solutions?hsLang=en)
- [Refunds](https://support.easypay.pt/en/knowledge-base/refunds?hsLang=en)
- [Partnerships](https://support.easypay.pt/en/knowledge-base/partnerships?hsLang=en)
- [Sandbox](https://support.easypay.pt/en/knowledge-base/sandbox?hsLang=en)
- [Others](https://support.easypay.pt/en/knowledge-base/others?hsLang=en)
- [Partners](https://support.easypay.pt/en/knowledge-base/partners?hsLang=en)

[![logotypes](https://support.easypay.pt/hubfs/logotypes.svg "logotypes")](http://easypay.pt)

Copyright © 2026, easypay