With the Fee Payments Account, you receive the exact amount your customer paid on your current account.
- This account is top-up by you and, in order for us to transfer funds regularly, you must always have a positive balance;
- This amount is yours and will be used to pay easypay’s fees;
- If the balance is negative, you will receive an email with instructions to recharge it.
To recharge the Fee Payment Account:
- Log into easypay’s Backoffice;
In Management > “Accounts” > “Recharge FPA”.
- “Recharge FPA”: choose the amount to recharge and the payment method;
- If you choose ‘Payments Account’, it means that you will debit the amount to be loaded directly from the balance of easypay’s Payments Account. You will only be able to do this if the balance is greater than the amount of the charge.
After making the recharge, you will receive a confirmation email.
In the backoffice menu “Accounts” you will have access to all recharges and bills.
FAQ
I loaded €50 into the Fee Payment Account when signing up for easypay. Is this a signup fee? How does it work?
This initial €50 deposit is intended to cover easypay's fees once you start processing transactions. This initial balance must be used within a maximum period of six (6) months from the date of the top-up.
After that period, if all or part of the balance has not been used to pay the fees owed to easypay, the corresponding amount will be deemed definitively due and charged as a sign-up Fee, and will not be refundable.