Generate Direct Debit payments in the Backoffice

Subscription

You can create and manage your customers subscriptions through the easypay Backoffice, provided that the Direct Debit payment method has been contractually enabled.

Subscriptions, unlike frequent payments, have a fixed frequency and fixed amount.

To create subscription payments via the Backoffice, follow these steps:

1. easypay Backoffice

2. Menu Subscription > New
   

3. Define the required parameters:

   1. Payment
      1. Payment Account – the easypay account you will use for collections
      2. Frequency – payment periodicity (1M – Monthly, 2W – Biweekly, 1Y – Yearly)
      3. Start Date – must always be at least D+2
      4. End Date – you may not want it to end, but a date must still be set (e.g., 2035)
      5. Payment Method – Direct Debit
      6. Capture Now – set to “yes” if you want to make a one-time payment at the moment of creation; the subscription will only start on the defined start date
      7. Allowed Captures – leave as “0”
      8. Amount – value you want to charge
      9. Recurring Payment ID – do not fill in
      10. Payment Key – merchant identifier for the payment (e.g., member number, student name, invoice reference)
   2. Capture
      1. Capture Key – Debit identifier, must be defined by you
      2. Credit this account – Payment account where you will receive the funds
      3. Failover – Currently not working, set to No
      4. Attempts – Leave as 0
      5. Description – Information that will appear on the customer’s bank statement
   3. Customer
      1. Name, Email and Phone – mandatory fields
      2. VAT number (NIF) – optional
   4. ADC Mandates
      1. IBAN, Name, Email, Phone, Account Holder – mandatory fields
      2. These are the details of the bank account holder where the direct debit will be executed.

Frequent

You can create and manage your customers frequent payments through the easypay Backoffice.

Unlike subscriptions, these payments allow the customer, when making a new purchase, not to re-enter their payment details.

1. easypay Backoffice

2. Menu Frequent > New
   

3. Define the required parameters:
   1. Payment
      1. Payment Account – the easypay account you will use for collections
      2. Payment Method – Visa & Mastercard, Direct Debit, and Multibanco
      3. Minimum and Maximum Amount – set the minimum and maximum amount allowed for charges
      4. Unlimited Payments – set to “yes” for unlimited number of payments, or “no” if there is an expiration date (to be filled in the “Expires on” field)
      5. Payment Key – internal identifier for the payment, such as member number, student name, invoice, or VAT number
      6. Expires on – if you selected “no” for unlimited payments, you must set an expiration date; otherwise, leave it empty
   2. SSD Mandate (visible only if Direct Debit is selected)
      1. IBAN, Name, Email, Phone, Account Holder – mandatory
      2. These are the details of the bank account holder from which the debit will be executed
   3. Customer
      1. Name, Email and Phone – mandatory fields
      2. VAT number (NIF) – optional